Britannia Hotel Birmingham New Street Station Birmingham

We managed to get a room last minute after I made a mistake booking a different hotel, in the evening of all times, and not only did they find us a room they upgraded us for free after a really stressful evening and it was really appreciated and made our trip so much better! I can't thank the staff enough.

For the price I paid for the room I was pleasantly surprised by how spacious my room was, although the walls were thin and I could hear guests in the neighbouring rooms there was very little noise from the busy New Street location outside making for a peaceful stay. The room and bathroom were very clean and free wi-fi was a good speed to work and take Zoom meetings during my stay. Would be happy to return for a future business trip.

I like the fact the staff don't bother you but the woman that got me kicked out did it before so that really wasn't cool considering she was meant to have lost her job. I liked the fact that it was quiet. Does that job for a budget hotel could be abit more cheaper especially if staying longer.

Is close to the city.

A large TV, lovely showers. I used to stay years before the refurb, but stopped because it wasn't up-to-date and noisy. Going back was a pleasant surprise as I went into a single bedroom. I was transported into what I can only say was a well-worth-the-money, professional and inviting room to spend the night. Not a room with a view as it's the 7th floor and in the centre, but this was made up by being minimal but effective.